Service Call is a customer assistance
system which prevents the player from
leaving the playing station.

SERVICE CALL

HOW DOES IT WORK?

Service Call is a stand-alone system, works independently and does not interfere with other systems used in the hall. Does not require any existing communication line and has virtually no running costs.

The calls reception may be managed through one or more smart-phones, tablets or smart-watches, according to the number of employees working in the hall.

The system shows exactly from which device in the hall the call is coming. The visualization of the device position on the hall layout allows the staff to give a quick and efficient service to the customer.

The system is supported by a dedicated software through which the hall manager controls the operations and the statistics related to the service offered, even if distantly connected through the web.

The interface is customizable in terms of graphics. Data can be transferred via the internet to a centralized control system for further processing.

WHY CHOOSING IT?

Increases the hall’s revenue
Offers a prompt service that distingueshes the hall and retains the customer
Helps planning the work of the staff In the hall
Makes the staff job easier and allows the best management of the following tasks
CASH DESK – BAR – RESTAURANT – TECHNICAL SUPPORT

WHO IS IT SUITABLE FOR?

CASINOS
GAMING HALLS
BINGO HALLS
BOWLING HALLS
…ANY ACTIVITY INVOLVING A DIRECT SERVICE TO THE CUSTOMER
SERVICE CALL

PRODUCTS

Service Call 1 Button

Service Call Bingo

Service Call Bingo USB

Service Call Light