service-call-logo
service-call-for-casinos-and-gaming-rooms

WHAT IS IT?

Service Call is a customer assistance system, which prevents the player from leaving the playing station.

 


WHY CHOOSING IT?

  • – Increases the hall’s revenue
  • – Offers a prompt service that distinguishes the hall and retains the customer
  • – Helps planning the work of the staff in the hall
  • – Makes the staff job easier and allows the best management of the following tasks:

    CASH DESK – BAR RESTAURANT – TECHINCAL SUPPORTA

WHO IS IT SUITABLE FOR?

  • CASINOS
  • GAMING HALLS
  • BINGO HALLS
  • BOWLING HALLS

…ANY ACTIVITY INVOLVING A DIRECT SERVICE TO THE CUSTOMER.


HOW DOES IT WORK?

Service Call is a stand-alone system, works independently and does not interfere with other systems used in the hall. Does not require any existing communication line and has virtually no running costs.

The calls reception may be managed through one or more smart-phones, tablets or smart-watches, according to the number of employees working in the hall.

The system shows exactly from which device in the hall the call is coming. The visualization of the device position on the hall layout allows the staff to give a quick and efficient service to the customer.

service-call-for-casino-and-gaming-room

The system is supported by a dedicated software through which the hall manager controls the operations and the statistics related to the service offered, even if distantly connected through the web.

The interface is customizable in terms of graphics. Data can be transferred via the internet to a centralized control system for further processing.

service-call-software

 

AVAILABLE MODELS

 

SERVICE CALL SMALL
SERVICE CALL REGULAR
SERVICE CALL LARGE
SERVICE CALL MINI
SERVICE CALL BINGO BUTTON
Service Call Small
Service Call Regular
Service Call Large
Service Call Mini
Service Call Bingo Button
Service Call Small

SERVICE CALL SMALL

Device for casino and gaming halls features:

 
• 3 call buttons: cash desk, bar/restaurant/technical support

• 1 USB port for battery charge of mobile phones or other devices

 
Power supply 12Vdc.

 
For the connection, to provide a 230 Vac socket of power supply.

 
Dimensions
H= 35cm – 13.78”
W= 15cm – 5.91”
D = 21cm – 8.27”

 
Option
1 support surface which lights up when the USB port is in use, as a reminder for the player.

 
Support surface dimensions
Width: 20cm – 7.87”
Depth: 16cm – 6.3”

Service Call Small
Service Call Regular  

SERVICE CALL REGULAR

Device for casinos and gaming halls features:

 
3 call buttons: cash desk, bar/restaurant, technical support

 
1 USB port for battery charge of mobile phones or other devices

 
1 support surface which lights up when the USB port is in use, as a reminder for the player

 
Power supply 12Vdc.

 
For the connection, to provide a 230 Vac socket of power supply.

 
Dimensions
H: 68cm – 26.77”
Ht: 45.2cm – 17.8”
W: 20cm – 7.87”
D: 30cm – 11.81”

 
Support surface dimensions
Width: 20cm – 7.87”
Depth: 16cm – 6.3”

Service Call Regular
Service Call Large  

SERVICE CALL LARGE

Devices for casinos and gaming halls features:

 
3 call buttons: cash desk, bar/restaurant, technical support

 
1 USB port for battery charge of mobile phones or other devices

 
1 support surface which lights up when the USB port is in use, as a reminder for the player
Power supply 12Vdc.

 
For the connection, to provide a 230 Vac socket of power supply.

 
Dimensions
H: 120cm – 47.24”
Ht: 97.2cm – 38.27”
W: 20cm – 7.87”
D: 30cm – 11.81”

 
Support surface dimensions
Width: 20cm – 7.87”
Depth: 16cm – 6.3”

Service Call Large
Service Call Mini  

SERVICE CALL MINI

Device for casinos and gaming halls features:

 
3 call buttons: cash desk, bar/restaurant, technical support

 
1 USB port for battery charge of mobile phones or other devices

 
Possibility of horizontal and vertical position.

 
Dimensions
Height : 7.9 cm – 3.11”
Width : 21.3 cm – 8.39”
Depth : 2.2 cm – 0.87”
Depth Including bracket : 6.2 cm – 2.44”

Service Call Mini
Service Call Bingo button

SERVICE CALL BINGO BUTTON

Device dedicated to bingo halls with call button for bar/restaurant service.

The button is placed in the middle of the table, easily reachable from all players.